Privacy policy

This policy explains how STD Tests Dubai handles data when you browse this website or follow an external contact or booking link.

Data processed by this website

Hosting and analytics services may process limited technical data such as device and browser type, visited pages, approximate location, and non-identifying usage events. We do not sell this data or use health notes for targeted advertising.

Enquiry form

If you submit the enquiry form, we process your name, phone number, email address, message and request source so the care team can respond. The data is sent from your browser through an external service provider to the care team operating the contact channels shown on this website. The form does not confirm an appointment or create a doctor-patient relationship. Do not send medical records or information that is not needed.

WhatsApp, phone and booking links

WhatsApp, phone and booking buttons open an external service. This website does not send a WhatsApp message automatically; you decide whether to continue. WhatsApp, Meta, or the healthcare provider you choose then process information under their own privacy policies, potentially outside the UAE.

Test basket and appointment-request form

Basket selections are stored locally in your browser. When you complete the appointment form, the name, phone number, optional email, area, preferred date and time, and general notes are used to prepare a WhatsApp message on your device. The website does not send the message or store these fields on its server; you can review or delete them before sending. After you send it, WhatsApp, Meta and the healthcare provider process the data under their own policies and retention periods.

Health information

Do not send records, identification, prescriptions, or sensitive results over WhatsApp unless a licensed provider requests them through an appropriate secure channel. This website is not an emergency service and does not maintain a medical record.

Retention and security

Technical analytics data is retained only as needed to operate and improve the website, according to the hosting and analytics providers’ settings. We use reasonable safeguards, but no electronic transmission method is completely secure.

Your rights and contact

You may ask about technical data associated with your use, or request correction or deletion where applicable, by calling 058 599 2494. We may need to verify your identity before acting on a request.

Children and changes

A parent or guardian should handle contact concerning anyone under 18. Material changes will be published here with a new revision date.